Privacy Policy

How we collect, use, and protect your information.

Last updated: March 11, 2026

This privacy policy describes how SoundShockAudio ("we," "us," or "our") collects, uses, and shares information about you when you use our website at soundshockaudio.com (the "Site").

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Account information: When you create an account, we collect your name and email address. If you sign in with Google or Discord, we receive your profile information from those services.
  • Communications: When you contact us, we collect the information you include in your message.
  • Newsletter: If you subscribe to our newsletter, we collect your email address.
  • Download activity: When you download a product, we record which product was downloaded and when, to display your download history in your dashboard.
  • Contact form: When you contact us via the contact form, your name, email, subject, and message are collected and processed.

Information Collected Automatically

When you visit the Site, we automatically collect certain information, including:

  • Log data: Your IP address, browser type, operating system, referring URL, pages visited, and date/time of your visit.
  • Cookies: We use essential cookies to maintain your session and preferences. Third-party advertising partners (such as Mediavine) may use cookies for ad personalization.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Site
  • Process account registration and manage your account
  • Send you newsletters and updates (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activity on the Site
  • Detect, investigate, and prevent fraudulent or unauthorized activity

Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following circumstances:

  • Hosting and infrastructure: The Site is hosted on Cloudflare, which processes requests and may collect IP addresses and request metadata as part of their service.
  • Email delivery: We use Resend to send transactional emails (such as password reset emails). Your email address is shared with Resend for this purpose.
  • Email marketing: When you create an account, your email address and name are shared with Kit (formerly ConvertKit) for newsletter delivery. You can unsubscribe at any time. Your data is removed from Kit when you delete your account.
  • Contact form: Our contact form is powered by Formspree. Your name, email, and message are transmitted to Formspree for processing.
  • Advertising partners: Our advertising partner Mediavine may collect and use certain data for ad personalization. You can learn more at Mediavine's privacy policy.
  • Analytics: We use Google Analytics to understand how visitors interact with the Site. See the Cookies and Tracking section below for details.
  • Legal requirements: We may disclose information if required by law or in response to valid legal process.

International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using the Site, you consent to the transfer of your information to these countries. We ensure that our service providers maintain appropriate safeguards to protect your data.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data from our systems, including your account information, download history, and session data. We will also remove your information from third-party services (such as our email marketing provider). Some information may be retained in backups for a limited period or as required by law.

Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL/TLS encryption for all data in transit
  • Secure authentication via industry-standard protocols (OAuth 2.0)
  • Regular security reviews of our infrastructure
  • Limited access to personal data on a need-to-know basis

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features.

We use Google Analytics to understand how visitors interact with the Site. Google Analytics uses cookies to collect information about your use of the Site. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Unsubscribe from marketing emails at any time
  • Opt out of personalized advertising

Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your data.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy, please contact us at: